Return policy
Let’s make it right.
Clear expectations for a confident purchase.
Editable draft · Owner review required. This policy and business information must be reviewed before the store opens for orders.
Before launch
The owner must define eligibility, deadlines, condition requirements, return shipping responsibility, and refund processing. Review these terms for your selling jurisdiction.
Custom and personal-use products
Specify any applicable exclusions for made-to-order, personalized, or used nail products, subject to local consumer rights. Do not publish an automatic blanket exclusion without review.
An issue with your order?
Use the contact form and include your order number. Add your response time and the process for damaged, incorrect, or missing items.